Privacy policy

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Privacy Policy

Privacy Policy

We at Dixewoe are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

What Data We Collect

We may collect and process the following data about you:

  • Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or sign up for our services.
  • Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: details of your visits to our site including, but not limited to, traffic data, location data, and other communication data.
  • Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

How We Use Data

We use your personal data for the following purposes:

  • To provide and maintain our website and services.
  • To respond to your inquiries and provide customer support.
  • To send you updates, marketing communications, and other relevant information, only if you have given your consent.
  • To analyse site usage and improve the functionality and content of our website.
  • To comply with legal obligations and protect our legal rights.

Cookies

Our website uses cookies to distinguish you from other users and enhance your browsing experience. Cookies are small text files placed on your device. They help us understand your preferences and improve the quality of our service.

You can control or disable cookies through your browser settings, but please be aware that doing so may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as X (formerly Twitter). We have no control over, and are not responsible for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to read the privacy policies of any third parties you visit.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include secure servers, encryption, and internal access controls.

However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

User Rights

You have the following rights concerning your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data, subject to certain legal obligations.
  • Restriction: Request restriction of processing of your data in certain circumstances.
  • Objection: Object to our processing of your data for direct marketing or legitimate interests.
  • Data Portability: Request that we provide your personal data in a structured, commonly used format.
  • Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.

If you wish to exercise any of these rights, please contact us at the details provided below.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the following details:

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.